Returns & Exchanges
At 8849, we stand by the quality of our high-performance electronics and offer a 30-day window for returns or exchanges on all original purchases. If your device does not meet your expectations, we provide a streamlined process to ensure your satisfaction.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the electronic device in its original packaging, including all accessories, manuals, and cables to ensure a full refund eligibility.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of receiving your RMA.
Inspection and Refund
Once our technicians verify the condition of the device, your refund or exchange will be processed to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing